Dolphwin Corrections, Disputes & Takedown Policy
Beta · Last updated October 1, 2026
Contact: corrections@dolphwin.com
Dolphwin reports what public records say, and cites every statement. We still get things wrong sometimes. We might attribute a filing to the wrong company, or show a parent that a sentence does not actually support. This policy explains how to tell us and what we will do.
1. Who can use this process
- Companies named in a Receipt, and their authorized representatives.
- Individuals named in a record that Dolphwin displays.
- Customers who believe a Receipt is wrong.
- Protected persons and their authorized agents under Daniel’s Law (N.J.S.A. 47:1B-1 et seq. and N.J.S.A. 56:8-166.1), the federal Daniel Anderl Judicial Security and Privacy Act, or any state address-confidentiality program.
2. What to send
Send the following to corrections@dolphwin.com:
- the receipt ID (starts with
rcpt_) or the entity name, and what is wrong; - what you believe is correct, with a public source if you have one; and
- for suppression or takedown requests: your name, your relationship to the record, and how we can confirm that relationship.
We do not require unnecessary documentation, and we use what you send only to handle your request.
3. How we respond
| Request type | What we do | Target time |
|---|---|---|
| Daniel’s Law or address-confidentiality nondisclosure request | Stop displaying the protected person’s home address and unpublished phone number everywhere in the Service. By design, we already do not display home addresses. We also suppress the person’s name on request. | Within 10 business days of receipt, which is the Daniel’s Law statutory deadline. We confirm in writing. |
| Suppression of an individual’s name | Replace the name with “[name withheld]” in displayed snippets. The stored source copy is kept for audit integrity but is not shown. | Within 10 business days |
| Wrong entity or wrong parent | Review the evidence. If the source does not support the statement, remove or correct it, and add a rule so the error is not repeated. | Acknowledge within 2 business days. Resolve within 15 business days. |
| Dispute about what a public record says | We will not change what a government record says. We add a note to the entity that a dispute has been raised and point to your statement if you provide one. | Within 15 business days |
| Legal demand (subpoena, court order) | Handled by counsel. | As required |
4. How corrections flow into the product
- A correction becomes a
reject_parentorreject_entityrecord in the Dolphwin ledger. Future results stop showing the rejected item, and the ledger keeps a record of who changed what and why. - Receipts that have already been issued keep their original contents, because customers rely on them as audit records. When a customer re-opens an affected receipt, we show a banner linking to the correction.
5. Things we will not do
- Remove true, cited statements about a company only because the company dislikes them.
- Change or “correct” the underlying government filing.
- Reveal to a requester what customers have searched.
6. Escalation
If you are not satisfied with our response, reply to our decision to ask for a second review by a different person. Protected persons may also have remedies under the laws listed above.